Impartiality Commitments
1、Quality Policy
Impartial in our business, scientific in our management, accurate in our data,
strictly implementing confidentiality policy and the quality system documents complied with
requirements related to our accreditation and qualification approval, improving
continuously, serving clients with rigorous, highly efficient operation and good service,
so as to obtain the greatest trust and establish the independent, impartial, third-party
position.
2、Quality Objectives
Based on our excellent services, establishing a top-ranking testing
organization.
Carrying out our excellent services, realizing the following promises:
—The client’s reasonable expectation is right our objective;
—Finish each project for client with high efficiency and accurate testing data。
3、Commitment of the Institution
For the purposes of safeguarding impartiality and integrity, eliminating
improper interference, complying with statutory provisions, conducting testing operations
independently and impartially, fulfilling social responsibilities, and abiding strictly by
the principle of good faith, this Institution hereby solemnly issues the following
commitments:
3.1 This Institution voluntarily complies with all applicable laws and
administrative regulations and other standardized operational requirements to ensure its
independent and impartial legal standing. Taking the tenets of impartial testing, scientific
testing, integrity testing as its fundamental guidance, CVC shall establish and effectively
operate its management system. It shall properly coordinate institutional development,
employee career advancement and the legitimate interests of all stakeholders, and strive to
cultivate a sound, harmonious and well-regulated testing and inspection market ecosystem.;
CVC shall refrain from engaging in any production, sales, marketing, research and
development, consulting or other services associated with products subject to testing.
3.2 CVC shall remain free from all administrative interference, commercial,
financial or other influences from any internal or external parties. It shall decline any
financial support that may impair the impartiality of testing, abstain from participating in
any activities liable to compromise the independence and integrity of testing, and ensure
that the technical judgment of the laboratory and its staff shall not be undermined by any
interfering factors. CVC firmly opposes unfair competition, commercial bribery and
fraudulent conduct of any description.
3.3 Pursuant to relevant technical specifications, standards and prescribed
formal procedures, CVC shall expeditiously generate and issue test data, results and
reports, and guarantee that all such data, results and reports are accurate, objective,
authentic and complete. Under no circumstances shall CVC release any false or biased test
data, results or reports.
3.4 CVC shall observe social morality, business ethics, industrial
self-discipline norms and professional code of conduct. All testing activities shall be
performed in a fair, equitable, scientific and objective manner. CVC shall earn public trust
through scientific methodologies, rigorous working disciplines, standardized operational
procedures, professional technical competence, premium service quality and credible test
outputs.
3.5 CVC shall actively deliver on its social responsibilities and maintain a
formal mechanism for compiling and publicly disclosing social responsibility reports. Such
reports shall cover the performance of integrity obligations, economic and service
obligations, social obligations and environmental protection obligations, encompassing
compliance with laws and regulations, service quality enhancement, energy conservation and
emission reduction, workplace safety, environmental governance, quality administration,
protection of employees’ legitimate rights and interests, and participation in public
welfare initiatives. Meanwhile, this Institution shall voluntarily subject itself to
supervision by government authorities, consumers and the general public so as to preserve
the orderly operation of the testing industry.
3.6 CVC shall enforce a stringent confidentiality management regime. It bears
statutory confidentiality obligations in respect of state secrets, commercial secrets and
technical secrets acquired in the course of testing activities, as well as all materials,
test samples and test data provided by clients. All confidential information aforesaid shall
not be utilized for internal or third-party research and development, nor for any other
unauthorized purposes.
3.7 The impartiality and integrity of CVC shall be subject to standardized
supervision and governance in accordance with Document CVC-GP-0031 Management Rules for
Professional Ethics Development.
3.8 CVC accepts supervisions and complaints submitted by all clients. We
undertake that every complaint shall be duly processed in a timely and thorough manner, with
formal satisfactory feedback furnished to the complainant.
3.9 All relevant departments and personnel of CVC shall rigorously abide by all
commitments set forth above, and shall bear full legal liabilities for all consequences
arising from any breach hereof.
Only test reports affixed with accreditation marks and stamped with CVC's
"Testing Official Seal" on the cover shall possess evidentiary validity for issuing test
data and results to the public. Such reports shall be deemed officially issued by CVC, for
which CVC shall assume full legal accountability.
